Level access

• The museum is on two floors.
• Due to the age of the building the floors in many areas are uneven.
• There are various steps up and down into some of the ground floor rooms.
• The rooms on the first floor are accessible via two staircases, both of which have handrails but one is a spiral staircase. Photographs of the first floor are available at the bottom of the stairs for those unable to access this floor.

Hearing

• There is a hearing loop system installed on the reception desk.
• The shop counter has a hearing loop system installed.

Visual

• A magnifying glass, pen and pad of paper are available on request.
• Lighting in the galleries is generally bright and evenly lit, however some areas are more dimly lit to aid preservation of the collections.

General

• There is a car park directly outside the Hall.
• We have children's ear defenders available to borrow in all our Library and Museum spaces.
• There are public toilets, however they are outside of the main hall.
• There are two sets of steps to both the male and female toilets and the paths are cobbled.
• All our staff receive regular training that includes disability awareness training.
• We have a set of evacuation procedures. Should you require it someone will assist you with evacuation either out of the building or to a refuge area. We have evacuation chairs to assist.
• We welcome trained assistance dogs. A water bowl is available on request.

Access policy

We have created a policy which lays out our commitment to maximising access for everyone. Read our access policy (to be added) to learn more.

Shop

• A shop with a small range of souvenirs is located on the ground floor.

Public toilets

• There are public toilets, however they are outside of the main hall.

Baby changing

• There are baby changing facilities in both the male and female toilets.