Up to 20 minutes of research conducted free of charge.
Additional research charged at £17.50 per additional half hour, £35 per additional hour.
£5 handling charge payable for all requests requiring photocopies or printouts to be returned by post. This includes 2 free A4 printouts and small letter UK mainland postage costs but normal charges apply for additional items and higher postal costs.
Enquiries taking longer than 20 minutes will be charged at the rates above.
£10 handling charge payable for all requests requiring photocopies or printouts to be returned by post. This includes two free A4 printouts and small letter airmail postage costs but normal charges apply for additional items and higher postal costs.